Frequently Asked Questions
If you can not find answer to your question in our FAQ, you can always contact us via email. We will answer you shortly!
General Questions
3DShare is a revolutionary new network designed to connect users to a marketplace of 3D Files. You can choose from a wide range of paid or free files to download which are made by users on the 3DShare network and 3DShare itself. You can even subscribe to memberships to support your favourite creators!
Simply look through our Marketplace or Memberships pages and click the buy button to purchase your model or membership right on the page! No need for any annoying checkouts
You do not need an account to browse 3DShare however you do need an account to order models and memberships on 3DShare. This is to ensure that you can access your models and memberships at any time.
Prices are dictated by the creators, however we offer tiers of pricing for creators to choose from to keep pricing consistent across 3DShare
Registering
Yes, you can register to become a creator on the network and start earning money for your 3D models! Simply click the 'Register' button on the home page and follow the instructions.
All you need are 3D modelling skills and a computer to register as a creator on the network to start earning! The registration process will step you through how to get paid.
The network currently accepts STL, STP and 3MF files as the default file types you can upload.
We accept all legal 3D models! Whatever you can dream up, you can put it on the network. We do not accept certain illegal models such as weapons or anything that is illegal in your country.
Ordering
Yes, you need an account to order models on 3DShare. This is to ensure that you can access your models and memberships at any time.
Simply click the 'Buy' button on the membership or model you want to purchase and go through the payment process right on the page! No annoying checkouts to deal with.
Your files will come through instantly upon purchase.
You can download your purchased 3D models as many times as you want.
Memberships
A membership is a way to support your favourite creators on 3DShare. You can subscribe to a membership to get access to exclusive models and discounts on models in the marketplace.
Simply click the subscribe button on the membership you want to purchase and go through the payment process right on the page! No annoying checkouts to deal with.
You can cancel your membership at any time by going to "Purchases" or "Memberships" and clicking the cancel button on your membership. Your membership will be cancelled for the following months however you will retain access to the membership months you have already paid for.
If you cancel your membership you will lose access to future membership months however you will retain access to the membership months you were subscribed for.
Yes, you can resubscribe to a membership at any time by going to the membership you want to buy and purchasing it again.
In the rare case that your creator has not released any or insufficient models for the month please report this membership to 3DShare for investigation. You will be refunded for the months that the creator has not uploaded promised models. The 3DShare network will have picked up any issues however your report and support helps us greatly enhance the quality of the network!